Jeetbuzz terms and legal rules in Bangladesh

These general terms explain how the Jeetbuzz betting platform operates for users in Bangladesh. They form a binding legal agreement between you and the operator from the moment you register an account, log in, place bets, claim a bonus, or use any services.

Acceptance of terms and legal capacity

By using the platform you confirm that:

• You are at least 18 years old or above the minimum age for betting that may apply in your location in Bangladesh.
• You have full legal capacity to enter into a binding contract.
• You are accessing the platform from a place where online betting and gaming services are not prohibited for you.
• You are using the platform for your own personal entertainment and not on behalf of any third party.

If you do not agree with any part of these terms, you must stop using the website, mobile application, and all services.

Registration, account use and accuracy of data

To place a bet or access real-money services you must complete registration and open an account. During registration you agree to:

• Provide accurate, complete, and current personal information.
• Update your details if they change, so that your information remains true.
• Use only one personal account; multiple or duplicate accounts may be blocked.

You are responsible for keeping login credentials confidential and you must not:

• Share your username, password, or security codes with any other person.
• Permit another person to access your account or place bets on your behalf.

Any activity carried out through your credentials is treated as activity by you. You must inform customer support immediately if you suspect unauthorised access.

Jeetbuzz rights to modify terms and services

The operator may update, amend, or replace these terms, the range of services, available bets, bonus rules, or odds format when required for legal, technical, or business reasons. When terms change:

• Updated terms will be published on the official website and may be displayed within the mobile application.
• Continued use of the platform after such changes will be treated as your acceptance of the updated terms.

If you do not agree to the updated terms, you must stop using the services and may request account closure and withdrawal of any available balance according to the payment rules.

Lawful and proper use of the betting services

You agree to use the platform only for lawful purposes and in line with these rules. You must not:

• Use the services for any fraudulent or illegal purpose under laws of Bangladesh or any other jurisdiction that applies to you.
• Interfere with the normal functioning of the website, mobile application, or underlying software.
• Attempt to bypass security measures, manipulate odds, bonus conditions, or betting results.
• Use scripts, bots, or automated tools to place bets or access services.
• Collude with other users to gain unfair advantage or to fix an event.

The operator may suspend or close your account, void bets, or restrict access if there is reasonable suspicion that your use breaches these requirements or applicable law.

Intellectual property and content protection

All content on the platform, including software, design, logos, data, odds displays, texts, and graphics, is protected by intellectual property laws. You receive a limited, non-transferable right to access and use the services for personal betting entertainment only. You must not:

• Copy, distribute, modify, or reproduce the website or application content for commercial purposes.
• Use the Jeetbuzz name, trademarks, or logos without written permission where required.
• Reverse engineer, decompile, or otherwise attempt to obtain the source code of any platform software.

Any unauthorised use of protected content may result in account closure and may be reported to competent authorities if required by law.

Disclaimer and limitation of liability

Betting and gaming services are provided on an "as available" basis subject to these terms and applicable law. While the operator takes reasonable care to maintain accurate odds, event information, results, and uninterrupted access, technical failures and human errors may still occur.

To the maximum extent permitted by law in Bangladesh:

• The operator is not liable for any loss arising from interruptions to internet connection, power failures, device problems, or failures of telecommunication services beyond its control.
• The operator is not responsible for losses arising from incorrect entry of data by you, including stakes, bet selections, or payment details.
• The total liability in relation to any single bet or contested transaction is limited to the value of the relevant stake or the net winnings due, whichever is lower.

Nothing in these terms excludes liability where such exclusion is not allowed under applicable law, including liability for fraud or other mandatory statutory obligations.

Priority of different language versions

This page is prepared for users in Bangladesh using English (Bangladesh). If any translated version of the terms differs from the English version used by the operator for legal purposes, the version designated as the governing language by the operator will take priority in case of conflict.

These general betting rules apply to all bets placed on the platform in Bangladesh, unless specific rules for a sport or event provide otherwise. By placing any bet, you agree that these rules govern how stakes are accepted, settled, and paid.

Eligibility to place bets

You may place bets only if:

• You have completed registration and identity checks required for your account.
• You are logged in personally and using your own account.
• You are not restricted, self-excluded, or suspended.
• Local laws do not prohibit you from betting on the chosen event.

Bets placed in violation of these requirements may be voided and any winnings may be cancelled.

Bet acceptance and confirmation

A bet is regarded as accepted when:

• You have selected your event, market, odds, and stake.
• You have confirmed the bet on the bet slip.
• The bet is registered on the operator's server and appears in your account history.

If there is a disagreement about whether or when a bet was placed, the records kept by the operator's system will be treated as final.

The operator may refuse any bet, or part of a bet, without providing a reason. Common reasons include:

• Suspected misuse of bonuses or promotional offers.
• Doubts about the integrity of an event.
• Breach of betting limits or irregular bet patterns.

Minimum and maximum stakes

Each market or event may have minimum and maximum stake limits. These may vary according to:

• Type of sport or game.
• Odds selected.
• Account status, including risk assessments.

The platform will normally display when a stake is below the minimum or above the maximum allowed. If a bet is mistakenly accepted above permitted limits, the operator may adjust it to the maximum permitted stake and settle accordingly.

Odds, event information and errors

Odds and event details are provided for betting purposes and may change over time. While every effort is made to ensure accuracy, obvious errors may occur, such as:

• Clearly incorrect odds that do not reflect the true probability of an outcome.
• Mismatched teams, players, or event times.
• Wrong handicap values or total lines.

If a bet is accepted based on an obvious error, the operator may:

• Settle the bet at the correct odds that should have been offered at the time of placement, or
• Declare the bet void and return the stake to your account.

Settlement of bets and calculation of winnings

Bets are settled based on the official result declared by the relevant governing body for the event. General rules include:

• Pre-match bets are settled according to the result at the end of regular time, unless rules for the market state that extra time or penalties are included.
• Live bets are settled based on the outcome after the bet was placed and accepted.

Winnings are calculated by multiplying your stake by the odds at the time of bet acceptance, then deducting any applicable taxes, fees, or adjustments according to local legal requirements. If a market is settled incorrectly, the operator reserves the right to correct the settlement and adjust the account balance accordingly.

Voided bets and postponed events

A bet may be declared void and the stake returned if:

• An event is cancelled and not started.
• An event is postponed and not re-started within the time frame specified in the specific sport rules.
• The market rules indicate that a particular condition for action was not met.

For bets involving multiple selections:

• Any selection that is voided will normally be treated as having odds of 1.00, and the remaining selections will stand.

Betting restrictions and responsible limits

To manage risk and comply with legal duties, the operator may impose restrictions, including:

• Limits on maximum winnings per bet or per event.
• Limits on maximum returns for particular markets or combinations.
• Controls on betting patterns to reduce risk of misuse or problem gambling.

Your account may also be given personal limits requested by you, such as daily or monthly deposit and loss limits.

Bet cancellation and user requests

After a bet has been confirmed and registered, you cannot cancel it unless the platform offers a cash-out or edit function for that specific bet and event, and the option is available at the time you act. The operator is not obliged to:

• Accept any request to cancel a confirmed bet.
• Provide cash-out availability for any market.

If a bet must be cancelled by the operator due to technical failure or legal reasons, the usual rule is that the original stake will be returned to your account balance.

Disputes on bets and records

If you believe a bet has been settled incorrectly, you must:

• Contact customer support as soon as reasonably possible.
• Provide bet reference number, event details, and a description of the issue.

The operator will review internal logs, event data, and market rules. In case of disagreement, the records maintained by the operator, together with official event information, will be considered the primary source, subject to any mandatory legal dispute mechanisms.

This section explains how deposits, withdrawals, and related payment operations are handled for users in Bangladesh. By using payment services you agree to these rules in addition to general terms and any bonus conditions.

Funding your betting account

To place real-money bets you must first credit your account using one of the available payment methods for Bangladesh. In general:

• You may only use payment instruments that are in your own name, such as your own bank account, card, or wallet.
• Minimum and maximum deposit amounts apply and may differ by method.
• Fees, if any, will be shown before you confirm a transaction.

The operator may refuse or delay a deposit if:

• The payment method does not belong to you.
• Required verification checks have not been completed.
• The transaction appears inconsistent with your profile or legal obligations under anti-money laundering requirements.

Withdrawal of funds

You may request a withdrawal of available funds from your account balance subject to:

• Successful completion of identity and payment verification checks.
• Compliance with any wagering requirements for bonuses or promotional funds.
• Any minimum or maximum withdrawal limits displayed on the platform.

As a rule:

• Withdrawals will be processed to the same payment method that was used for deposit when possible.
• If the original method cannot receive withdrawals, alternative methods may be requested, provided they are in your name.

The operator may charge a reasonable fee for withdrawals in line with published information, especially where there is limited betting activity relative to deposit amounts.

Processing times and transaction status

Processing times for deposits and withdrawals depend on the chosen method and on required security checks. General guidance:

• Deposits by local instant methods usually credit shortly after confirmation but may be delayed by external payment systems.
• Withdrawals are processed within the internal timeframe stated on the website, subject to working days and volume.

Once a withdrawal request is submitted:

• It may appear as pending while verification or risk checks are conducted.
• It may be approved, partially approved, or rejected according to these terms and legal obligations.

The operator is not responsible for delays caused by banks, payment processors, or other external institutions.

Security checks, KYC and AML requirements

To comply with Know Your Customer and anti-money laundering duties, you may be asked to provide supporting documents at any time, including:

• Proof of identity, such as a valid passport or national ID.
• Proof of address in Bangladesh or your current residence.
• Proof of ownership of a payment method, such as a bank statement.

The operator may:

• Request updated documents if previous proofs have expired or are no longer valid.
• Apply temporary restrictions, such as limits on deposits, bets, or withdrawals, until checks are complete.

Failure to provide accurate and genuine documents may result in cancellation of transactions, account suspension, and, if required by law, reporting to relevant authorities.

Use of funds and transaction monitoring

Funds deposited into your account are intended for betting activity and related services on the platform. It is not permitted to:

• Use the account as a general payment or transfer service.
• Make repeated deposits and withdrawals with little or no betting activity where there is suspicion of misuse.

The operator may:

• Monitor transactions to detect irregular patterns.
• Refuse deposits or withdrawals that do not meet legal or risk criteria.

Bonuses, wagering and balance structure

Bonuses credited to your account, including welcome offers or promotional rewards, are subject to specific rules that may include:

• Wagering requirements that must be completed before related winnings become withdrawable.
• Restrictions on eligible bets, markets, or minimum odds.

Your balance may consist of different components, such as:

• Real money balance.
• Bonus balance and winnings from bonuses.

The platform will apply stakes according to its balance priority rules, which will be explained in the bonus or promotion terms.

Reversals, chargebacks and cancellations

If a payment is reversed, cancelled, or subject to chargeback:

• The operator may deduct the relevant amount from your account balance.
• If the balance is insufficient, you must repay any outstanding amounts on demand.
• Any bets or bonuses derived from funds that were not successfully settled may be voided.

The operator may suspend or close your account where chargebacks or unauthorised transactions are identified.

Inactive accounts and dormant balances

If your account remains inactive for a prolonged period, the operator may treat it as dormant according to internal policy and applicable law. Before applying any dormant account rules, reasonable efforts will be made to contact you through registered contact details. Any handling of dormant balances will follow local regulations in Bangladesh.

Betting and gaming should remain a form of entertainment. Jeetbuzz supports responsible gambling and provides tools to help you manage your activity and protect your rights in Bangladesh.

Principles of responsible betting use

When you use the platform you should:

• Bet only money you can afford to lose.
• Treat bets as entertainment rather than a way to earn regular income.
• Avoid chasing losses or attempting to recover previous stakes through higher bets.
• Keep track of time and money spent on gambling activities.

You are encouraged to read information on responsible gambling available on the platform and review your habits regularly.

Player control tools and limits

To support safe gambling behaviour the platform may provide one or more of the following tools:

• Deposit limits on a daily, weekly, or monthly basis.
• Loss or stake limits to control the amount you bet over a period.
• Session reminders or reality checks showing how long you have been logged in.

You can request these limits or modify them subject to:

• Increases in limits taking effect after a cooling-off period.
• Decreases taking effect as soon as possible.

The operator may also impose limits or restrictions on your account if there is evidence of problematic use or if required by legal guidelines.

Self-exclusion and cooling-off periods

If you feel that your gambling is becoming difficult to control you should consider self-exclusion or a temporary break. Upon request:

• Your account may be temporarily suspended for a specific period.
• In case of long-term self-exclusion, access to betting services will be blocked for the chosen duration.

During self-exclusion:

• You should not attempt to reopen the account or open new accounts.
• The operator will take reasonable measures to prevent you from placing bets or using bonuses on the platform.

You may also seek additional help from local support organisations and health professionals.

Information and support resources in Bangladesh

If you are worried about your betting behaviour or that of someone close to you, consider the following steps:

• Use self-assessment questionnaires available through international responsible gambling organisations to evaluate your risk level.
• Contact local counsellors or mental health professionals experienced in addiction issues.
• Review information from global helplines such as GamCare or Gambling Therapy, which provide online advice and multilingual support.

Contact details for relevant organisations may be listed in the responsible gambling section of the website. These external services operate independently and may have their own terms and privacy policies.

Protection of minors and vulnerable persons

Betting services are intended for adults only. To support protection of minors in Bangladesh you should:

• Ensure that login data is not accessible to children.
• Avoid using the platform on shared devices without logging out.
• Use parental control tools that limit access to gambling websites and applications.

The operator may conduct additional age verification checks and suspend access where there is any doubt about the age of the account holder.

The operator is committed to preventing money laundering and financing of terrorism in line with legal expectations that may apply to services offered to users in Bangladesh. This section sets out how financial crime risks are managed and how this may affect your account.

Legal obligations and risk-based approach

In providing betting and gaming services, the operator may be subject to laws and guidance that require:

• Identification and verification of customers.
• Monitoring of financial transactions and betting patterns.
• Reporting of suspicious activities to competent authorities when legally required.

The operator applies a risk-based approach that considers the nature of services, transaction history, and behaviour on the platform.

Know Your Customer (KYC) checks

To establish and confirm your identity, you may be required to:

• Provide personal details such as full name, date of birth, and address.
• Submit identification documents like a passport, national ID card, or driving licence.
• Provide proof of address such as utility bills or bank statements.

Additional checks may be required if:

• Your cumulative deposits or withdrawals reach certain thresholds.
• There are changes in your behaviour or transaction patterns.
• New legal or regulatory guidelines are issued.

Failure to complete KYC procedures may result in limits on your account or suspension of services.

Source of funds and transaction monitoring

In some cases, you may be asked to show how you fund your betting activity. This may include:

• Evidence of salary or business income.
• Bank statements or other financial documents.

The operator may monitor:

• Frequency and size of deposits and withdrawals.
• Use of multiple payment methods.
• Bets that appear inconsistent with your profile or typical behaviour.

Where there is reasonable ground to suspect misuse of the platform for money laundering or other illegal activity, the operator may take immediate action.

Suspicious activity and reporting

Examples of behaviour that may be viewed as suspicious include:

• Large or rapid transactions without reasonable gambling activity.
• Attempts to avoid or ignore verification requests.
• Use of third-party payment instruments not registered in your name.

If transactions or conduct are considered suspicious under the applicable legal framework, the operator may be obliged to:

• Report the matter to relevant authorities without notifying you where law prohibits such notification.
• Maintain internal records of the behaviour and actions taken.

Consequences of AML breaches

If you breach these rules or if the operator reasonably suspects that your account is connected to unlawful activity, it may:

• Refuse deposits or withdrawals.
• Freeze funds during investigation.
• Restrict or close your account.
• Void bets or bonuses that are linked to suspected unlawful transactions.

These measures are taken in support of legal compliance and may be applied even where the investigation is ongoing. Where allowed by law, you will be informed of decisions that affect your rights and balances.

This privacy section explains how personal data of users in Bangladesh is collected, used, stored, and protected when you access betting services. By using the platform you consent to the processing of your data in line with these rules and applicable privacy laws.

Types of personal data collected

The operator may collect and process several categories of data, including:

• Identification data, such as name, date of birth, and government-issued ID details.
• Contact data, such as email address, phone number, and residential address.
• Account data, including username, registration date, settings, and responsible gambling limits.
• Transaction data, such as deposits, withdrawals, bets, winnings, and bonuses.
• Technical data, including IP address, device identifiers, browser type, and access logs.

Some information may be required to meet legal obligations, including anti-money laundering and responsible gambling requirements.

Purposes and legal basis for data processing

Personal data is processed for purposes such as:

• Creating and managing your account and providing services.
• Verifying your identity and age.
• Handling deposits, withdrawals, and bet settlements.
• Operating bonuses and promotional programmes according to your preferences, where permitted.
• Meeting legal duties in areas such as financial crime prevention, tax, and responsible gambling.
• Improving platform security, performance, and user experience.

The legal basis may include your consent, the need to perform a contract, compliance with legal obligations, and legitimate interests such as preventing fraud.

Data sharing and recipients

Your personal data may be shared, where appropriate, with:

• Payment service providers and banks to process deposits and withdrawals.
• Identity verification and KYC service providers.
• Technical partners who support hosting, security, and analytics.
• Authorities, regulators, or law enforcement agencies when required by law or lawful request.

Any third party that processes personal data on behalf of the operator is required to protect your data and process it only according to written instructions.

International transfers

In some cases, your data may be transferred to and stored in servers located outside Bangladesh. In such situations, the operator will implement appropriate safeguards according to applicable data protection standards to maintain a similar level of protection to that offered in your home location, where such standards are legally required.

Data security and retention

Measures are applied to protect your data from unauthorised access, loss, or misuse. These are described in more detail in the security section.

Personal data is retained only for as long as necessary for:

• Operating your account and providing services.
• Meeting legal and regulatory retention duties.
• Handling disputes or defending legal claims.

After the relevant period, data will be anonymised or securely deleted in line with internal policies and applicable law.

Your rights over personal data

Subject to applicable laws and certain conditions, you may have the right to:

• Access personal data that the operator holds about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of data where it is no longer needed or where you withdraw consent and no other legal basis applies.
• Object to certain types of processing or request restriction of processing.
• Receive certain data in a portable format where technically feasible.

To exercise these rights you may contact customer support or the dedicated privacy contact where indicated. Requests will be handled within a reasonable time and may require verification of identity.

Cookies and similar technologies

The platform may use cookies and similar tools to:

• Enable basic functionality, such as keeping you logged in.
• Analyse traffic and usage patterns.
• Remember preferences such as language and odds formatting.

Details of cookie categories and options to manage them will be explained in the cookie notice, where available. In some cases, changing cookie settings may affect your ability to use certain services.

Security is essential for the protection of your account, personal data, bets, and financial transactions on the platform for users in Bangladesh. This section outlines key technical and organisational measures and your responsibilities.

Technical measures to protect data and services

The operator applies various safeguards, which may include:

• Encryption of data exchanged between your device and the platform using secure protocols.
• Segregation and protection of critical systems and databases.
• Regular security testing and monitoring to detect vulnerabilities.
• Use of firewalls, intrusion detection, and anti-malware technologies to protect infrastructure.

These measures aim to reduce the risk of unauthorised access, alteration, or disclosure of information managed during betting and payment operations.

Account protection and authentication

To help secure your account:

• You must choose a strong password that is difficult to guess and unique to this service.
• You should update your password regularly and avoid sharing it with anyone.

Where available, additional security features may be offered, such as:

• Two-factor authentication by SMS, app, or email code.
• Login alerts for new devices or unusual locations.

You are responsible for:

• Logging out after each session on shared or public devices.
• Informing customer support promptly if you suspect your credentials have been compromised.

Monitoring of activity and risk controls

To protect the integrity of bets and funds, the operator may:

• Monitor logins for unusual patterns, such as repeated failures or connections from unexpected regions.
• Review betting activity for irregular events, including possible collusion or misuse of bonuses.
• Temporarily suspend access or transactions pending review when security concerns arise.

In case of suspected unauthorised access, the operator may:

• Reset your password or require credential updates.
• Request additional identity verification.
• Limit account functions until the situation is clarified.

User responsibilities for secure use

Security is a shared responsibility. In addition to the protections described above, you should:

• Use updated operating systems, browsers, and security software on your devices.
• Avoid using unsecured public Wi-Fi for financial transactions when possible.
• Refrain from downloading unofficial applications or software claiming to be related to the platform.

The operator is not responsible for losses that arise from your failure to follow reasonable security practices, subject to any mandatory legal protections.

Incident response and notifications

If a security incident occurs that significantly affects your rights or data, the operator will:

• Take steps to contain and investigate the incident.
• Cooperate with relevant authorities where required.
• Inform you where this is legally required and feasible, along with guidance on steps you can take to reduce potential impact.

You should promptly report any suspicious emails, messages, or websites that appear to impersonate the platform, so that appropriate action can be taken.